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  • How could i get the manual, technical detail and software?

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    Please click the software & manual page to download the realted product details.
  • Do you have after sale support?

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    Yes we provide all the realted technical support including remote support. And We will provide you any necessary online training and support too.
  • How do i get a sample?

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    Please send to sales@odotautomation.com with your application details. Our sales team will guide and suggest you the suitable solution.
  • >Do you provide any free sample?

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    No, we suggested one charged sample is very necessary before any bulk order. And we will provide all the necessary technical support included in the sample services.
  • What is the warranty?

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    All the ODOT products is with the warranty of 3 years. Only ODOT-S7PPI/PPI V2.0 is with a warranty of 1 year.
  • How is the payment terms?

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    100% T/T in advance.
  • What is your shipping channel?

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    We support all the main stream courier company including: Fedex, TNT, DHL, UPS, and Aramex.
  • What is your lead time?

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    We will arrange the delivery in 1~ 2 day if we have finished products in stock. If we have no stock and the lead time will be 1~2 weeks.
  • Do you provide any customized services?

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    Yes please send to sales@odotautomation.com with your application details. We accpet deep customized services including OEM, ODM and there will be a MOQ.
  • Do you accept cooperation as distributors?

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    Yes partner and distributorship inquiry are warmly welcomed.