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How could i get the manual, technical detail and software?
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Please click the software & manual page to download the realted product details.
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Do you have after sale support?
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Yes we provide all the realted technical support including remote support. And We will provide you any necessary online training and support too.
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Please send to sales@odotautomation.com with your application details. Our sales team will guide and suggest you the suitable solution.
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>Do you provide any free sample?
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No, we suggested one charged sample is very necessary before any bulk order. And we will provide all the necessary technical support included in the sample services.
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All the ODOT products is with the warranty of 3 years. Only ODOT-S7PPI/PPI V2.0 is with a warranty of 1 year.
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How is the payment terms?
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100% T/T in advance.
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What is your shipping channel?
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We support all the main stream courier company including: Fedex, TNT, DHL, UPS, and Aramex.
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What is your lead time?
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We will arrange the delivery in 1~ 2 day if we have finished products in stock. If we have no stock and the lead time will be 1~2 weeks.
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Do you provide any customized services?
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Yes please send to sales@odotautomation.com with your application details. We accpet deep customized services including OEM, ODM and there will be a MOQ.
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Do you accept cooperation as distributors?
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Yes partner and distributorship inquiry are warmly welcomed.